English
Terms and Conditions
Welcome to MEDCO!
The website, www.MEDCO.com along with the corresponding
mobile application ("MEDCO", "Website",
"Pharmacy", “us” or "we"). This Website is managed and
operated by Reliance Retail Limited, a company incorporated under the laws of Sri
Lanka, having its registered office at Green Road, Co Operative Building, Trincomalee.
(“we”, “Company”, “Reliance” “us” or “our”),
The terms and conditions as set out herein (“Terms”)
constitutes an agreement between the Company, and a natural or legal person who
accesses and/or uses the Website in any manner (“you” or “your”).
The Website is a platform that facilitates online purchase
by consumers of pharmaceutical products like prescription drugs, over the
counter medicines etc., sold by MEDCO through its licensed premises
(“Products”).
By using the Website, you expressly agree to be bound by the
Terms. If you do not agree with any of the Terms, please refrain from using the
Website. Please note that your usage of the Website, the Products, offers or
promotions in relation to the Products and the Services (defined below) as may
be provided by us or our affiliates or third parties, shall be governed by
these Terms and such other terms that may be applicable (“Additional Terms”).
If these Terms are inconsistent with any Additional Terms, the Additional Terms
will supersede to the extent of the Additional Terms are applicable.
This document is an electronic record in terms of
Information Technology Act, 2000 (“IT Act”), the applicable rules thereunder
and the provisions pertaining to electronic records in various statutes as
amended by the IT Act. This electronic record is generated by a computer system
and does not require any physical or digital signatures.
THESE TERMS ARE DIVIDED INTO 2 (TWO) PARTS. PLEASE READ THE
TERMS CAREFULLY.
PART A: TERMS FOR USAGE OF THE WEBSITE
GENERAL
1.1 Your access, or otherwise any usage of the Website means
you agree to these Terms read with all the policies that may be available on
the Website (collectively, the “Agreement”).
REGISTRATION OF YOUR ACCOUNT
2.1 In order to access or use the Website you must set up an
account by providing information about yourself as prompted on the sign-up page
of the Website which may include your name, gender, mobile number and such
other details relevant for placing orders through your account. Your login ID
and password will be created basis the information provided by you, which you
can use to access your MEDCO account at any time. Your credentials shared by
you at the time of registration and your MEDCO login ID and password are
referred to as “Account Information”.
2.2 You are solely authorized to operate the account created
by you. Consequently, it is your responsibility to maintain the confidentiality
of your Account Information. You shall remain solely responsible for all the
actions by you on your account.
2.3 You will: (a) immediately inform us of any unauthorized
use or security breach of your account, and (b) ensure that you log out of your
account at the end of each session. You may be held responsible for any losses
incurred to Reliance or any other user due to unauthorized use of their
account, resulting from your failure to keep your Account Information safe,
secure and confidential. We reserve the right to refuse access to the Website,
terminate or suspend accounts, remove or edit content at any time without
providing any notice to you.
2.4 We constantly monitor the user’s account in order to
avoid fraudulent accounts and transactions. Users with more than one account or
availing referral vouchers fraudulently shall be liable for legal actions under
the applicable law and we reserve the right to recover the cost of Products,
transaction fees, or any other related cost including attorney fees, from such
person using the Website fraudulently. In an event we detect any fraudulent or
failed transaction, prior to initiation of legal action, we reserve the right
to suspend or delete such account with immediate effect and dishonour all past
and pending orders without any liability on our part. However, this shall not
absolve the User from any liability.
COMMUNICATION AND UNSUBSCRIPTION
3.1 You understand that once you have shared your Account
Information and successfully registered on the Website, you may receive SMS or
email notifications from MEDCO relating to your registration and transactions
on the Website.
3.2 You consent to receive communications, notifications and
commercial messages regarding any transaction / marketing / promotional
activities that are related to your transaction on the website or the Products
and Services that maybe available on the Website from time to tim
